Job #: 2342
Title: STUDENT SERVICES REPRESENTATIVE
Type: Career Service
Campus: Pensacola
Department: Admissions and Registration Office
Minimum Qualifications: Graduation from high school or GED equivalency, one year of face-to-face customer service experience, demonstrated computer skills, including proficiency with Microsoft Office Suite (including Word, Excel, Publisher, Outlook, etc.) in a networked office setting, and internet navigation. College course work may be substituted on a year for year basis for the required experience. Successful results of a criminal background check are required.
PREFERRED QUALIFICATIONS: : Prefer one year of experience in higher education student services; experience working with a diverse population; documented excellent customer service skills; and demonstrated ability to multi-task.
SUPPLEMENTAL MATERIALS: Applicants are strongly encouraged to submit a cover letter and resume’ to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. The supplemental materials (cover letter, resume’, transcripts, licenses, etc.) must be uploaded and assigned to the online application. If you have any questions about this process contact Monica L. Williams via email at mlwilliams@pensacolastate.edu.
FRINGE BENEFITS: The value of the benefits package provided by the College is nearly 38% of the base salary and includes major medical insurance, life insurance and Florida retirement contributions. Supplemental life, dental, vision, and disability insurance are available at group rates. Other benefits offered include tuition waivers, educational opportunities, and paid sick and annual leave.
Duties: The Student Services Representative position is a full-time career service position. The Student Services Representative will provide excellent face-to-face and telephone customer service to students, faculty, staff, and visitors; provide information on the admissions and records-related queries; intake documents for processing; retrieve date from imaging system; and answer questions relative to admissions and registration in accordance with policies, procedures, and requirements. The Student Services Representative must possess the ability to work efficiently and accurately in a fast-paced environment with minimal supervision and exercise discretion concerning confidential matters. This position requires working flexible hours including times when extended evening hours are required. This position reports to Coordinator of Admissions.
Salary: $18,290.00 ($9.34/hour)
Application Deadline: Open Until Filled – Review of applications will begin January 8, 2016. To receive full consideration, the online application and supplemental application materials must be received by January 7, 2016.
Non-Discrimination Policy Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, disability, sexual orientation or genetic information in its educational programs, activities or employment. For inquiries regarding nondiscrimination policies, contact the Associate Vice President of Institutional Diversity at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.
The Human Resources Office is currently accepting online applications for a number of full-time position vacancies (executive, faculty, professional/managerial, and career service). The applicant job description for the full-time position vacancy recently posted is attached.
| Job Number | Position Title | Department | Classification |
| 2342 | Student Services Representative | Admissions and Registration | Career Service |
Click on the link below to view the complete list of current full-time position vacancies: http://pensacolastate.edu/employment/fulltimejobs.asp.
If you have questions or need assistance, contact Tanesha McCreary (tmccreary@pensacolastate.edu) or Monica Williams (mlwilliams@pensacolastate.edu).